1. Introduction

Welcome to Intek Host (“we”, “us”, “our”).
We provide reliable, high-performance cloud hosting, domain registration, and web management services to individuals and businesses across Ghana and beyond.

Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (https://www.intekhost.net) or any of our related services.

By using our website or services, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We only collect information that is relevant to providing and improving our services. The data we may collect includes:

• Personal details: Name, email address, phone number, billing address, and company name (if applicable).

• Account data: Login credentials, service preferences, and communications with our support team.

• Payment details: Limited billing information required to process payments (we do not store your full card details; all payments are handled securely by our payment processors).

• Technical data: IP address, browser type, device information, and access times — collected automatically for analytics, fraud prevention, and service optimization.

• Support and communication logs: Information you provide through emails, forms, or live chat.

We collect personal data only when it’s necessary to deliver a service or fulfill a legitimate business purpose.

3. How We Use Your Information

We use your personal information to:

• Create and manage your hosting or domain account.

• Process and complete your purchases and renewals.

• Provide customer support and technical assistance.

• Notify you about service updates, billing, and security alerts.

• Improve our website, products, and customer experience.

• Send you marketing or promotional messages (only where you’ve consented).

• Comply with legal and regulatory obligations.

We never sell or rent your personal data to third parties.

4. Data Retention

We retain personal information only for as long as necessary to:

• Deliver the services you’ve subscribed to,

• Comply with applicable laws and tax requirements, or

• Resolve disputes and enforce our agreements.

Once data is no longer needed, it is securely deleted or anonymized.

5. Data Protection and Security

We implement strong administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data centers with redundancy and access controls.

• Encrypted transmission (HTTPS) and secure storage.

• Regular security monitoring and updates.

• Restricted staff access to sensitive data.

While we take all reasonable precautions, no method of electronic storage or transmission is 100% secure. You share information with us at your own risk, but we are committed to minimizing that risk.

6. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and deliver relevant content.
You can choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.

7. Sharing and Disclosure

We do not share your personal information with third parties except in the following cases:

• Service providers: Trusted partners who help us operate our business (e.g., payment processors, email providers, technical infrastructure). They are bound by confidentiality agreements and use your data only for the intended purpose.

• Legal requirements: When disclosure is required by law, court order, or governmental request.

• Fraud prevention: To protect against misuse of our services or to enforce our Terms of Service.

8. External Links

Our website may contain links to third-party websites.
Please note that these websites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal data.

9. Your Rights

You have the right to:

• Access and receive a copy of the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data (subject to legal or contractual obligations).

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at privacy@intekhost.net.

10. Children’s Privacy

Our services are not directed toward children under the age of 16.
We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately for deletion.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in technology, law, or our business operations.
Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services constitutes acceptance of those changes.

12. Acceptance of Policy

By using our website or hosting services, you acknowledge that you have read and agree to this Privacy Policy.
If you do not agree with any part of it, please discontinue use of our services.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 privacy@intekhost.net
🌐 www.intekhost.net